Privacy Policy
We are committed to ensuring that your privacy is protected and our use of your personal information is governed by this privacy policy where “we”, “our”, and “us” refers to Coso.ai. Any reference to “you” or “your” refers to anyone whose personal information we process.
We respect the right to privacy and want to protect the privacy of those who view or interact with our website, www.coso.ai. Consequently we will treat your personal information as confidential and in accordance with all applicable data protection regulations. Your personal information will only be shared with others in accordance with this privacy policy.
Please read the following statement as it will help you to understand how we use the personal data that you may provide to us through the use of our website. Also note that we may update this privacy statement from time to time.
Cookie Policy
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to provide tracking data to third party applications such as Google Analytics and to retain user preferences to streamline the users’ experience on our site. However, you may prefer to disable cookies when visiting our website by disabling cookies in your browser.
What personal data do we collect?
We collect personal data from you whenever you engage with us. Personal data is any information that tells us something about you. For example this would include information such as your name, address, telephone number and e-mail address when you submit an enquiry either through the enquiry form or directly to an individual in our business, when you subscribe to or submit an interest in our newsletters and publications or when you request additional information.
What is our legal basis for processing this personal data?
We use your personal information for the purposes of fulfilling our obligations to you and may include responding to your enquiries, sending you newsletters and publications to which you may have subscribed, sending event invitations and providing you with additional information as requested.
The legal basis for collecting & processing personal data through the use of our website is our legitimate business interests and these interests may include;
Where we need data to perform the contract we have entered into with you.
Complying with a legal obligation.
Administering and managing our service.
Providing access to our website.
Providing you with content related to professional & general business.
Promoting, marketing and monitoring the performance of the business’s services.
Monitoring and improving the performance of our website.
To whom might we disclose your personal data?
From time to time it may become necessary to disclose your personal data to third party service providers. For example our IT service providers may be provided with access to our networks, platforms and/or IT tools. However these service providers may only process this data for the purpose of providing us with their services. It is our policy not to share your information with 3rd parties whenever possible.
How long will we hold your personal data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, compliance or reporting requirements. Consequently the period for which we will keep your personal information will depend on the type of service you have requested from us. The retention period may be longer than the period for which we are providing services to you where we have statutory or regulatory obligations to retain personal information for a longer period, or where we may need to retain the information in case of a legal claim.
We determine the appropriate retention period for personal data by considering the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Security
Security of data is very important to us and we have controls in place which are designed to prevent unauthorised access to your personal information. Access is restricted on our client systems to those within the business who are required to have access to your information for legitimate business purposes. All information is hosted in systems which have protections in place to protect against unauthorised access and hard copy documentation is stored in secure offices, locked cabinets and/or off-site at our approved service providers for long term storage. Unfortunately, no data transmission over the Internet or any other network can be guaranteed as 100% secure, but we take all the appropriate steps to try to protect the security of your personal data.
Your rights
You have certain rights regarding your personal data, subject to local data protection laws. These may include:
Access: You have the right to request access to the personal data we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal data.
Deletion: You have the right to request that we delete your personal data.
Objection: You have the right to object to certain processing of your personal data.
Restriction: You have the right to request that we restrict processing of your personal data.
Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
If you wish to exercise any of these rights, including requesting the deletion of your data, please contact us by sending an email to support@coso.ai. Please specify the nature of your request and the personal data involved. We will respond to your request within 30 days, in accordance with applicable data protection laws.